This policy explains what information Safe-Dry Carpet Cleaning of Lexington(“we,” “us,” or “our”) gathers when you visit lexingtonsccarpetcleaning.com or hire us to clean your home, how that information gets used, who else may see it, and the choices you have about it.
Business contact: Safe-Dry Carpet Cleaning of Lexington, 203 W Main St STE 201-D4, Lexington, SC 29072 · 803-310-5135
What we collect
Details you give us
- Contact details such as your name, phone number, email, and the address of the home we clean
- Job details, including what needs cleaning, notes about your property, and when you'd like us there
- Payment details, which are handled by outside payment processors with their own security controls
- Records of calls, emails, texts, and contact-form messages between you and our staff
Details collected automatically
Cookies and similar tools.Our site uses cookies, pixels, and web beacons to measure traffic, remember your settings, show content and ads that may interest you, and fix things that aren't working.
Google products. Google Analytics reports on visits and how people move through the site. Google Tag Manager loads our tracking tags. Google Ads and its remarketing features show our ads to past visitors. Our Google Business Profile hosts our listing and customer reviews.
Other tracking. Social networks, ad networks, marketing automation software, and customer management systems may gather information through tags placed on our pages.
Device and visit data. This covers your IP address, general location, browser and device type, the pages you open, how long you stay, and the site that sent you to us.
How we use it
Doing the work. We use your details to set up and carry out cleanings, take payment, keep you posted about a visit, and answer your questions.
Running the business.Information helps us improve our services, see what's working, study our market, and keep accurate records.
Marketing. We may send you offers, show you ads on other sites, reach people who visited our website before, and measure how our advertising performs.
Legal and safety needs. We use information to meet legal obligations, prevent fraud, and settle disputes.
Who we share it with
Your information may be shared with:
- Companies that process payments or manage appointments for us
- Google and the social media services named above
- Our email delivery and marketing providers
- Police, courts, or regulators when the law requires it
- A buyer or successor if the business is merged, sold, or acquired
We don't sell your personal information to other companies so they can market to you.
Cookies in more detail
The cookies on this site fall into four groups:
- Required cookies that keep the site working
- Analytics cookies, through Google Analytics, that show how the site gets used
- Advertising cookies used for ad targeting and remarketing
- Preference cookies that remember choices you've made
Your browser settings let you block or delete cookies. Google also offers a browser add-on that opts you out of Google Analytics.
Keeping it secure
We protect information with SSL encryption, secured storage, limits on who can access it, and periodic security reviews. No method of sending or storing data online is perfectly safe, but we take sensible steps to protect yours.
Your choices
- Ask to see the personal information we hold about you, or to correct it
- Ask us to delete it, unless the law requires us to keep it
- Stop receiving promotional messages at any time
- Opt out of ads based on your interests
To make any of these requests, call 803-310-5135 or email contact@1800safe-dry.com.
Children
Our services are meant for adults 18 and over. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it quickly.
Links to other sites
Some pages link to websites we don't run. Their privacy practices are their own, so read their policies before sharing information with them.
How long we keep information
We hold on to information for as long as we need it to serve you, meet legal requirements, resolve disputes, and enforce our agreements. Service records are generally kept for seven years.
Updates to this policy
When this policy changes, we'll post the new version here and change the date at the top. For major changes, we may also let you know through the website, by email, or another reasonable way.
Rights under state and international law
California (CCPA). California residents may ask what personal information we collect, request that it be deleted, opt out of any sale of their data, and expect the same service whether or not they use these rights.
European Union (GDPR).EU residents may request a portable copy of their data, restrict or object to how it's processed, and file a complaint with their local data protection authority.
Contact us
Questions about this policy can go to:
Safe-Dry Carpet Cleaning of Lexington
203 W Main St STE 201-D4
Lexington, SC 29072
Phone: 803-310-5135
Email: contact@1800safe-dry.com
Website: lexingtonsccarpetcleaning.com